Hotel Paris Prague Privacy Policy

Legal Notice

By ticking the agreement with personal data processing box, the Customer grants consent to Hotel "Paříž" Praha a.s., Identification No.: 63999188, with its registered office at U Obecního domu 1, 110 00 Prague, registered in the Commercial Register maintained by the Municipal Court in Prague, File Code B 3465, for the purpose of performing the obligation to inform customers as personal data subjects about the circumstances of their personal data processing within the provision of accommodation services, catering services, business messages and marketing within the meaning of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the so-called General Data Protection Regulation, hereinafter only the “Regulation”).

This document applies to all persons communicating with employees of Hotel "Paříž" Praha a.s. for the purpose of providing accommodation, catering services or the rendered management and promotional services (hereinafter only the “Customers”). Hotel "Paříž" Praha a.s. as the personal data controller is obliged to ensure that all Customers will have the opportunity to become familiarised with the document content, and to provide them with any additional information needed for full understanding.

By ticking the agreement with personal data processing box, the Customer grants Hotel “Paříž” Praha a.s., Identification No.: 63999188, with its registered office at U Obecního domu 1, 110 00 Prague, registered in the Commercial Register maintained by the Municipal Court in Prague, File Code B 3465 (hereinafter only the “Controller”), the consent to process its personal data to the following extent and for the following purposes:

Use of the Customer computer's IP address for collection of statistical data concerning website users, monitoring of both current and historical traffic, user behaviour and their features on the Controller’s website for marketing and promotional purposes of the Controller in the form of the Google Analytics service.

The consent is granted for the period of existence of the subject of the Controller’s business; the Customer is entitled to withdraw the consent at any time in writing by e-mail sent to marketing@hotel-paris.cz.

Withdrawal of the consent is without prejudice of the legality of the personal data processing until the withdrawal.

No customer profiling or automated personal data processing is performed during the processing of a Customer's personal data.

By ticking the agreement with personal data processing box, the Customer grants Hotel “Paříž” Praha a.s., Identification No.: 63999188, with its registered office at U Obecního domu 1, 110 00 Prague, registered in the Commercial Register maintained by the Municipal Court in Prague, File Code B 3465 (hereinafter only the “Controller”), the consent to process its personal data to the following extent and for the following purposes:

Use of name, surname and e-mail address for marketing and promotional purposes of the Controller in the form of electronic sending of newsletters to the company.

The consent is granted for the period of existence of the subject of the Controller’s business; the Customer is entitled to withdraw the consent at any time in writing by e-mail sent to marketing@hotel-paris.cz.

Withdrawal of the consent is without prejudice of the legality of the personal data processing until the withdrawal.

No customer profiling or automated personal data processing is performed during the processing of a Customer's personal data.

This is the Hotel Paris Prague commercial site. Users who access this site agree to comply with the present legal notice

Information of the site www.hotel-paris.cz
The information presented on this site may be downloaded, copied and printed. The use of Hotel Paris Prague information is restricted: the information must not be modified, used for commercial purposes, copied without the mention of Hotel Paris Prague.

The Hotel Paris Prague do not guarantee the accuracy or reliability of the information, either explicitly or implicitly, and do not assume any liability with regard to the use of this information.

The Hotel Paris Prague is not held liable either for information accuracy or errors, or omissions contained on this site, and reserve the right to modify the present document at any time, especially by updating this site.

Brands and logos

The brands and logos used on this site are trademarks registered by Hotel Paris Prague. For the use of the Hotel Paris Prague brands and logos, you need a prior written consent from Hotel Paris Prague, owner of the brand.

Hypertext links

Each hypertext link from this site had a prior authorization. The creation of hypertext links to www.hotel-paris.cz is subject to prior written agreement from Hotel Paris Prague. Hotel Paris Prague has no control over other web sites which you may access from Hotel Paris Prague site via hypertext links and declines any liability concerning their content.

Jurisdiction

The relationship between Hotel Paris Prague and its customer is subject to Czech law. Any dispute not resolved amiably will be settled by Czech courts. In accordance with law concerning freedom and information, you are entitled to a right of access; to modify, rectify or delete personal data. For any consultation, please contact us.


Legal Information for the Hosting Company:

    Name of Hosting Company:  Automatic Netware Limited, trading as Bookassist
    Company Number:  IE312796
    Registered Address:  35 Fitzwilliam Place, Dublin 2, Ireland
    Contact Phone No. / Email Address:  +353 1 676 2913 / ireland@bookassist.com
    Website:  www.bookassist.org

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel at booking@hotel-paris.cz.
Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner,  Bookassist. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.
All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Bookassist are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices  and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.
Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.
Contacting the Hotel

In the event of any questions concerning this Privacy Policy please contact us at +353 1 505 20 00 or booking@hotel-paris.cz.

This Security, Privacy and Cookies Policy applies to our Hotel’s Website.

1. Security

Our Hotel has engaged Bookassist to provide their Booking Engine service to us.
VeriSign Security Certificate

Bookassist is verified as a service provider through the VeriSign Certification Authority. Follow this link to learn more:
about SSL certificates
Credit Card Security

The credit card details page of Bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected hundreds of thousands of Bookassist customers who have transmitted their credit card numbers online and made a purchase since Bookassist launched its online services in 1999.

Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.

2. Privacy Statement

This privacy statement refers to our Website and the systems of Automatic Netware Limited trading as Bookassist.

We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.

Why do we collect information?

  • Collecting information provides specific benefits to you, our website visitor
  • Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to faciliate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.

For what purpose(s) do we collect information?

  • Completing or supporting an activity, namely the reservation process or e-voucher purchase process
  • Voluntary customer registration process
  • Statistical usage of the system to faciliate improvements
  • No other use is made of the collected information, in particular the information is never passed to third parties without permission

Who has access to some or all of the information we collect?

  • Bookassist, its branches and its subsidiary companies
  • Accommodation services possibly not sharing our privacy policy
  • Financial clearing services possibly not sharing our privacy policy
  • Legal authorities where authorised to do so

What access do we grant our visitors to the information we collect concerning them?

Access is given to all collected information at any time on request.

If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us.

To contact Bookassist, please see office contact details on Bookassist.org

To contact our Hotel, please see the contact details on our Website.

What information is collected and for what purpose?
Hotel "Paříž" Praha a.s. processes the identification and address data of Customers, i.e., their name, surname, date of birth, correspondence address, telephone contact, e-mail address, passport number, citizen ID card number, and length of stay. Furthermore, the personal data is processed for making payments, i.e., the credit card number, for the purpose of keeping records of the Customers’ data in concluding accommodation contracts.
For the purposes of booking, the Company also processes the personal data on preferences, special diets and the special requirements of Customers.

Processing of such personal data is performed based on Article 6 (1)(b) of the EU Regulation – for performance of the contract, to which the data subject is a party, or for taking measures accepted prior to the conclusion of the contract upon the request of such data subject. The recipients of such personal data are employees of Hotel "Paříž" Praha a.s. and the state authorities within a civil procedure or another procedure, where appropriate. The period of archiving the guest records is 180 days, and the period of archiving the accounting documents is subject to Act No. 563/1991 Coll., on accounting; accounting documents are archived for 5 years.

Moreover, Bookassist, its branches and subsidiaries have access to the address data and identification data of Customers.

Furthermore, Hotel "Paříž" Praha a.s. processes personal data – e-mail address for maintaining Customer data for the purpose of sending newsletters, birthday cards and Christmas cards. The said personal data is processed by Hotel "Paříž" Praha a.s. based on Article 6 (1)(a) – agreement with personal data processing. The recipients of this personal data are the authorised employees of Hotel "Paříž" Praha a.s. The personal data is processed for the period of existence of the subject of business of Hotel "Paříž" Praha a.s.

Hotel "Paříž" Praha a.s. processes the address data and the identification data of Customers to acquire information for the purpose of administrative and judicial proceedings. This personal data is processed based on Article 9 (2)(f) – the data processing is necessary for establishment, exercise or defence of legal claims. The recipients of this personal data are the authorised employees of Hotel "Paříž" Praha a.s., government and administration authorities. The personal data is archived for the period of investigations and for the period of the proceedings.

Hotel "Paříž" Praha a.s. keeps records for the purpose of fulfilling its legal obligation pursuant to Article 6 (1)(c) of the Regulation (based on Act No. 565/1990 Coll. on Local Fees), and also keeps house books for the purpose of fulfilling its legal obligation under Article 6 (1)(c) of the Regulation (based on Act No. 326/1999 Coll., on the Residence of Aliens), in which the following personal data is specified – period of accommodation, purpose of stay, name, surname, residence or residential address abroad, citizen ID card or passport number. This personal data is processed to perform the legal obligation. The recipients are authorised employees and the Police of the Czech Republic, Foreigner Police Section. The personal data is archived for six years.

In relation to processing purposes based on a legal regulation, for fulfilment of the contract or for exercise of the legitimate interests of Hotel "Paříž" Praha a.s., the provision of personal data by the Customer is obligatory and, in the event of refusal, Hotel "Paříž" Praha a.s. cannot provide the Customer with the offered services.

Hotel "Paříž" Praha a.s. is authorised to make recordings of the publicly accessible areas of the Hotel and some workplaces using camera surveillance systems to ensure the safety of the premises and protection of the property, life and health of its employees, Customers and other persons inside the premises. Hotel "Paříž" Praha a.s., is entitled to make such camera recordings on the basis of Article 6 (1)(f) – the processing is necessary for the purposes of the legitimate interests of the Hotel consisting in protecting the Hotel’s property, in providing evidence in the event of a breach of security measures for investigation purposes, judicial and administrative proceedings and the possibility of subsequent control of entry of persons into the Hotel’s premises.

Camera recordings made under this document are only accessible to selected employees authorised to access the data carriers used for temporary storage of recordings by virtue of their function. Camera recordings and data exports from them may only be provided to third parties (law enforcement authorities, courts) if their use is needed to apply the respective claims of Hotel "Paříž" Praha a.s., defence against claims filed by third parties, and in the case of investigations conducted by the said third parties. Records are kept for seven days and are then automatically recorded over.

Rights of customers as data subjects

  • Right of access to personal data
    The Customer is entitled to request that Hotel "Paříž" Prague a.s. enables access to the Customer’s personal data processed within the meaning of this document in the form of a statement of all processed personal data in relation to the individual processing purposes. The Customer is also entitled to request information about the processors processing their personal data based on an agreement with Hotel "Paříž" Praha a.s.
     
  • Right to explanation and correction of personal data
    In the case that the Customer believes that Hotel "Paříž” Praha a.s. is processing their personal data contrary to this document (especially contrary to the purposes and legal basis identified here) or contrary to legal regulations, the Customer is entitled to request explanation and subsequent remedy. If Hotel "Paříž” Praha a.s. processes inaccurate personal data of the Customer, the Customer is entitled to request data correction.
     
  • Right to erasure of personal data
    The Customer is entitled to request that Hotel "Paříž" Praha a.s. deletes the Customer's personal data, if such personal data ceased to be necessary for the specified processing purposes, the Customer has withdrawn its consent to the personal data processing (if previously granted), and there is no other reason for such processing, or where the Customer has raised objections against personal data processing and there are no overriding reasons for the processing.
     
  • Rights to restrict the processing
    The Customer is entitled to request that Hotel "Paříž" Prague a.s. restricts the personal data processing in the following cases:

    - The Customer denies the accuracy of the processed personal data, for the period necessary for Hotel "Paříž" Prague a.s. to verify the accuracy of the processed data;
    - The personal data processing is unlawful according to the Customer’s opinion, and the Customer refuses deletion of the personal data;
    - Hotel "Paříž" Prague a.s. does not need the personal data for the specified purposes of processing, but the Customer requests it for establishment, exercise or defence of legal claims.

    The personal data, in respect of which the right to limit the processing has been applied, shall not be subject to any processing operation (with the exception of their mere archiving until the purpose of the limitation is fulfilled), unless such processing has been approved by the Customer or is required to establish, exercise or defend legal claims or for reasons of protection of the rights of another natural or legal person, or for any other important interest of the European Union or the Czech Republic.
     
  • Right to object to personal data processing
    In the case of the personal data processing necessary for performing a task carried out in the public interest or for the purposes of legitimate interests of Hotel "Paříž" Prague a.s., the Customer is entitled to object to the processing of the Customer’s own personal data, if the Customer also provides the reasons concerning the particular situation. Based on the objection, Hotel "Paříž" Praha a.s. is obliged to terminate the personal data processing, unless it proves that the reason for processing consisting in the protection of its interests overrides the interests and freedoms of the Customer.
     
  • Right to erasure of personal data
    With regard to the fact that the Customer’s personal data processing by Hotel "Paříž" Praha a.s. fulfils the conditions for transferability of personal data within the meaning of Article 20 of the Regulation (the processing is performed based on consent and for reason of performance of contractual obligations), the Customer may submit the provided personal data to another controller. If technically possible, Hotel "Paříž" Praha a.s. will transfer the Customer’s personal data directly to the controller.
     
  • The right to lodge a complaint
    In the case of a suspicion that the Customer’s personal data processing by Hotel "Paříž" Praha a.s. contradicts the legal regulations or this document, or if Hotel "Paříž" Praha a.s. does not comply with any of the above-mentioned Customer requirements, the Customer is entitled to submit a complaint to the supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz).

In the case that Hotel "Paříž" Praha a.s. begins processing the Customer’s personal data for other purposes and in a different manner than resulting from this document, and personal data that is not governed by this document, it is obliged to inform the Customer about such processing to the extent according to this document; unless another legal basis for such processing is given, it is required to obtain the Customer’s consent for such processing.

Hotel "Paříž" Praha a.s. processes the personal data of customers manually or in an automated manner through its authorised employees or through a specialised provider in the position of a personal data processor (especially information system providers used for personal data processing having access to the respective databases within the service activities). Personal data is processed in electronic form with limited access by third parties, and in the form of electronic databases stored in the secured data storage facilities of Hotel "Paříž" Prague a.s.

No automated decision making or profiling takes place during the personal data processing of Customers, which would have any legal consequences for the Customer. Hotel "Paříž" Prague a.s. does not transfer any personal data to a third country outside the EU or to an international organisation.

3. Cookies Policy

This Policy outlines how we may use Cookies on our Website.

We respect your right to privacy. Any personal information which you volunteer on this website will be treated with appropriate standards of security and confidentiality and in accordance with the Irish Data Protection Acts, 1988 (as amended).
What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. There are a number of different types of Cookies, each having a different purpose.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). This service uses Cookies. Cookies help the website analyse how visitors to our website use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website and allowing cookies to remain enabled, you consent to the processing of data about you by Google in the manner and for the purposes as set out above.
What types of Cookies may be used on this website?

Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Performance Cookies

Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.

Functional Cookies

Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.  

Advertising Cookies

Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites.

Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.

Cookies are used by us to enable us to improve our website and to deliver a more personalised service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us using the Contact Information on our Home Page.

To contact Bookassist, please see office contact details on Bookassist.org

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